Support

Initialization and Configuration Support

Assistance customizing B2W to the specific requirements of your contract.

The software installs with a blank database. Have us initialize it to the specific   requirements of your contract including:

  • All site specific information
  • Set up and configure all users
  • Configure the connection between the application and your database
  • Initialize all start up values
  • Customize the application settings to your needs
  • Verify that everything is working properly

Historical Data Entry Services

Have us pre-load your database with your existing client information.

Need assistance loading all your clients historical data into your new system? We can help!

Whether the data comes in  paper form or electronically (e.g. Excel spreadsheets), our data entry clerks and database setup specialists can take care of your data loading needs.

Hosting

  • Firewall
  • Dedicated Server
  • 500 GB drive space
  • Windows Server 2012 Standard 64 bit
  • Microsoft SQL Server 2012 Web 64 bit
  • Daily database backups (30 day retention)

Software Maintenance

Includes:

  • bug fixes
  • standard enhancements
  • application specific database upgrades
  • software / database optimizations

User Manual and Technical Support

We offer a variety of support plans to suit your unique requirements – contact us to learn more.